| Status | : | Closed
|
| Complaint No |
: | 0004932/2013 |
| Category | : | Telecom |
| Date | : | 31-05-2013 |
| Subject Line | : | Wrong Bill for Wireless Modem |
| Complainant | : | Vijeesh |
| Address | : | 203/1, AMMAPALAYAM |
| Complainee | : | Reliance Communications Limited |
| Address | : | A Block, 2nd Floor, Reliance Communications Limited DAKC, Kopar Khairane, Navi Mumbai – 400 710 |
Complaint Details
I have been using Reliance Wireless modem for the past 2 years. Recently when i got the bill for the month of April 2013, i was charged 4000+ instead of normal 500. The reason being their website - "MyServices" portal - which shows the exact data usage - not showing up correct usage. Due to a snag in their website, i was made to use beyond the free limit and now charged heavily. The bill should be waivered to the normal 500 and my connection should be established asap.
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