Complaint Details

Status	:	Closed
Complaint No	:	0004954/2013
Category	:	Consumer Goods
Date	:	03-06-2013
Subject Line	:	LED TV fitting stand wrong supply
Complainant	:	deepak dabi
Address	:	g-703, shrungar residency, vesu, surat
Complainee	:	panasonic india
Address	:	vijay sales, surat

Complaint Details
i bought an LED tv, Panasonic make from Vijay Sales, Surat on 01.05.2013. invoice no 1145796.
the wall mounting stand supplied is a wrong supply.
the screws to be fitted on TV are of wrong size and can not be fitted as they are oversize.
in spite of telling Vijay sales and Panasonic several times, the complaint has not been redressed.
they are saying that the stand supplied is correct stand and the wall shape is not correct for sliding TV.
but this is totally wrong as the screws are of incorrect size. 8mm dia screws have been supplied and TV has inside threads of 6mm. either the tv female thread size is to be increased to 8mm or screws os 8mm are to be supplied

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