Complaint Details

Status	:	Closed
Complaint No	:	0005198/2013
Category	:	Others
Date	:	25-06-2013
Subject Line	:	Cheating and Fraud by the company using credit-card confidential information
Complainant	:	Raheel Khan
Address	:	C-10/B2 C/o A R MANZIL 2ND FLOOR GALI NAO-6 NEW BRIJ PURI NR BHARAT MINI MALL
Complainee	:	Indian Health Orgaisation
Address	:	Indian Health Organisation Pvt. Ltd. 64 Okhla Industrial Estate, Phase – 3, New Delhi – 110020

Complaint Details
Respected All,

I want to draw your kind attention that on 10/04/2013 I got a call from 01147082244 on my mobile no - 9868381073 saying that its a call from HDFC bank CP branch New Delhi regarding card limit enhancement along-with the Health vouchers for which I have to pay an amount of Rs 7,500.00 to Indian Health Organisation New Delhi along with this the new card. She told me that my name is Tanisha and my extn No is-1103. She also confirmed me that these are the recorded lines from which she was calling me and telling me about the product information. She confirmed my mailing address of the HDFC credit card no - 5523xxxxxxxx7142 with the credit limit as well. I clearly told her that I am not interested to avail such health vouchers at all.
Without my consent the same was debited from my HDFC bank credit card account no - 5523xxxxxxxx7142 of Rs 7500.00 at UMBAI M IHO9552 06Mon on 10/04/2013 at 1.20 pm as I told her so many times I am not interested in availing all such coupons/vouchers. When I contacted to my HDFC bank customer care team they advice me to take the cancellation receipt from vendor so that the same will not charged from my account and they also blocked my card for security reasons on the same day. I immediately contacted the Indian Health Organisation customer care team to cancelled the transaction because it was not done by me nor by my consent and I also drooped the email for the cancellation of membership if approved by IHO but till date they are giving me a false hope that we are working on your request and your case will be resolved on priority. I am continuously doing followup on the same but no result comes from IHO side only fake commitment every time. They are not ready to refund my full amount of Rs 7500.00

I request the authority members to kindly consider my request and do the needful in my favour so that my full amount of Rs 7,500.00 will be credit back to my HDFC credit card account. Waiting for a positive response from your side.

Thanking you,

With Regards

Raheel Khan

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