Complaint Details

Status	:	Closed
Complaint No	:	0005211/2013
Category	:	Telecom
Date	:	26-06-2013
Subject Line	:	amount 159 deducted without intimation of auto renewal of data plan
Complainant	:	santosh kumar
Address	:	p 5/4 officer enclave near cod officer mess. cod chheoki. chheoki. allahabad
Complainee	:	defence central government
Address	:	508 army base wksp

Complaint Details
Mobile number 8934991957
Idea network
Name santosh kumar
I had taken a data plan of 1 gb on 26 may 13 by recharge voucher of rs 125 . and i intendes to stop the plan after one month. On 24 i got message from network that plan ends on 26 jun 13 but on the same day deducted rs 159 . i was never called up for my choice neither intimation for deduction was given in prior.this important factor is purposely hidden from customers obviously to make mpney. I would request that amount be credited in my account. Till then i am not using any data. Thank you

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