Complaint Details

Status	:	Closed
Complaint No	:	0005231/2013
Category	:	Telecom
Date	:	28-06-2013
Subject Line	:	Cheat by reliance on online data recharge
Complainant	:	Rahul kumar SONI
Address	:	CSIR - IMMT
Complainee	:	Reliance GSM
Address	:

Complaint Details
I have recharged my no. 8260050201 yesterday for rs 255 which gives the benefit of 1gb 3G data. Since, I recharged from rcom.in website they offered 100 MB extra. Post recharge I got only that extra amount of 100 MB but the main one of 1 gb is missing.
Surprisingly, this is happening for the second time. 1 month back also I faced same thing and it took 7-9 days for reliance customer care to resolve the issue.

Rahul kumar soni

Please find the following mail sent by reliance as receipt for payment.

Dear Customer,

Thank you for using My Services on http://myservices.relianceada.com/.

With reference to your Reliance account, we would like to inform you that we have received your online recharge payment of Rs.255 on 27/06/2013 18:27:15

Please find attached the receipt for your payment.Your receipt id is AMIR38112082. Please note that this receipt is valid subject to the realisation of your payment.

Thank you for choosing Reliance, India's No.1 Network.

Regards,
Customer Care
Reliance Communications

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