Complaint Details

Status	:	Closed
Complaint No	:	0005245/2013
Category	:	Entertainment & Recreation
Date	:	29-06-2013
Subject Line	:	No resolution for over a Month
Complainant	:	Veena Karevhan
Address	:	1306 Garden View Apts Royal Palms Pvt Ltd Aarey Milk Colony, Goregaon East
Complainee	:	Tata Sky
Address	:	Mumbai

Complaint Details
brought a new Tata Sky connection on 22/5/2013 and discovered on the same day that the piece does not function as it should. I filed a complaint immediately and since then various technicians have tried to resolve the problem with no results. I am being told a Senior tech should be able to help but no Sr tech has ever visited me. I have been chasing Tata Sky for over a month but they keep giving me a run around. I wrote to their Maharastra Nodal office and received a call once but nothing after that. I am so fed up with their response that I no longer want the issue resolved and simply want my entire money refunded. The vendors (DSA) recruited by Tata Sky are extremely rude and they tend to close the complaint I have raised without even attending to it. The last complaint I have raised was pushed and pushed until it has finally been put on hold WO# 1-21345658325 dated 06/24/2013. I really dont know who to approach so I am writing to you guys, please help me with my situation.

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