Complaint Details

Status	:	Closed
Complaint No	:	0005267/2013
Category	:	Banking
Date	:	01-07-2013
Subject Line	:	Credit Card Cash Back Offer
Complainant	:	Satheesh Babu
Address	:	No.4,Vivekandar Street,Perungulathur,Chennai
Complainee	:	Axis bank
Address	:

Complaint Details
I have salary account of Axis bank.So they offered Credit Card of MYCHOICE Category. In this card i have 5% cash back offer for electronics items i am purchasing. On 17/5/2013 i purchased a mobile from Poorvika Showroom in Chrompet,Chennai. We may all aware that Mobile comes under electronics category. But i didn't get Cash back offer. When i contacted bank through mails they replied as my purchase is not under their Merchant Code. They are making fool of customers. How we customers know their Merchant Code. Please take into consideration and stop this kind of fraud. Also help me to get the cash back facility what is offered to me. I attached screen shot of Axis Credit card offer description & Trails of mail that i communicated with the bank

Replies