| Status | : | Closed
|
| Complaint No |
: | 0005360/2013 |
| Category | : | Telecom |
| Date | : | 09-07-2013 |
| Subject Line | : | Nokia service centre harassment |
| Complainant | : | arpan das |
| Address | : | 52 Baikunthapur Road, P.O.- Rajpur, P.S.- Sonarpur, 24 PGS(S), Kolkata- 700149 |
| Complainee | : | NOKIA |
| Address | : | Ramdev Telecom, 279 NSC Bose Road, Kolkata- 700047 |
Complaint Details
I submitted my Nokia 305(Asha) model within warranty period for touchscreen related problem on 03.06.2013. The Warranty reference number- GINY01200361738, IMEI No- 354131053455288. The concerned service centre is Ramdev Telecom, 279 NSC Bose Road, Kolkata- 700047. Job sheet no- 269504886/130603/64. They told me that estimated delivery time would be 7-10 days. But as on today it has been 1 month and 6 days, yet they are not delivering the product. They are harassing me every time resulting to wastage of time and money. They are not repairing my product within warranty period and voiding warranty conditions.
I brought the new phone for use but it has been over 36 days the phone is lying with the service centre leading to wastage of money and time. Please help me.
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