Complaint Details

Status	:	Closed
Complaint No	:	0005539/2013
Category	:	Automobile
Date	:	22-07-2013
Subject Line	:	Falsification
Complainant	:	Falsification
Address	:	ATR Cars
Complainee	:	Individual
Address	:	10-3-208c, Kotakomalla Street

Complaint Details
Dear Concern,

My Name is CHAKRADHAR, I am a TAP Officer.

I won a VENTO DIESEL HIGH LINE 2011 Model, (AP 03 AW 0079), From ATR Cars, Nellore, Andhra Pradesh.

I insured it with 0% depreciation from BAJAJ Insurance. At the time of insurance, staff at show room told that, with this type of insurance I will get 100% claim and at the time of claiming it is very easy and no need to submit any FIR copy or Photos. They misguided me and made me to go for this.

Now recently my vehicle met with an accident at Chennai. When I tried to claim my insurance at the same show room, now they are telling lot of rules and confused me and created lot of inconvenience.
(Insurance Company Employees: Mr.Jaipal from Nellore, Andhra Pradesh and Mr.Giri Babu from Vizag, Andhra Pradesh)

I am very much sad about this and we were shocked that, a brands like VOLKESWAGEN handling customers like this.

Sir I don’t have trust on BAJAJ insurance company, I chosen it because Employees in VOLKSWAGEN showroom recommended. Because of the trust I have on the Brand I paid to that insurance Company.

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