Complaint Details

Status	:	Closed
Complaint No	:	0005654/2013
Category	:	Computers & Accessories
Date	:	30-07-2013
Subject Line	:	Complaint regarding device UBISLATE 7C+(Edge) with booking ID PM868CAD9DBC Invoice No. AMBD07200029, supplied in a not-working condition.
Complainant	:	NARENDRA KUMAR OSWAL
Address	:	Fl. No. 105, Rashi apt. O-8, H.I.G. Colony, INDORE
Complainee	:	DATAWIND LTD.
Address	:	563 Baba Deep Singh Complex, East Mohan Nagar, Amritsar -143001

Complaint Details
I have booked/purchased a device UBISLATE 7C+(Edge) from DATAWIND LTD. via internet medium, which was delivered to me on 22nd July 2013 along with Invoice No. AMBD07200029 amounting to Rs. 4999/- + Rs. 200/- for Shipping (in all totalling Rs. 5,199/-) which is payable at the time of delivery, I’ve paid the said amount to the person who delivered the device to me. And after opening the parcel & after following the procedure prescribed in the Quick Start Guide comes with the Device, it is found that the device is not detecting Sim Card(s) & the device can only functions(Start) when the charger is plugged-in, but whilst removing (plugging-out) the charger the device stops functioning & the device is turned off.



It is also pertinent to mention here that I reported the above problem at DATAWIND LTD. Technical Support Number 0183-2581330 also send them mail on the above mentioned email address on 23rd July, 2013, whereas some instructions were given to me which were performed by me, but same rest with no fruitful result, hence this complaint.



In the aforementioned circumstances, I, hereby request you to register my complaint & if possible take penal action against such cheaters & replace the device UBISLATE 7C+(Edge) with booking ID PM868CAD9DBC, Invoice No. AMBD07200029 dated 20.07.2013 with the New device functioning properly or to direct them to refund my money immediately.

Indore,


Regard’s
NARENDRA KUMAR OSWAL
Advocate
Flat No. 105, Rashi Apartment, O/8, H.I.G. Colony, Indore (M.P.
Contact No.: 9669695965
Invoice Number: AMBD07200029
Booking ID PM868CAD9DBC

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