Complaint Details

Status	:	Un-Resolved
Complaint No	:	0005682/2013
Category	:	Telecom
Date	:	02-08-2013
Subject Line	:	Billing related
Complainant	:	vedamuthu
Address	:	O/o the commissioner of Police, Chennai
Complainee	:	TATA DOCOMA
Address	:

Complaint Details
My name is Vedamuthu , using tata docomo post paid. mobile number is 7418030301. I have been received post pay bill for the period from 10.05.13 to 09.06.13 for a sum of Rs. 1738/- by using the GPRS data usage charges. But I have not used the GPRS. I have shocked when received this bill. I have contacted tata docomo customer care center. But their reply is not satisfied. My monthly rental plan is Rs.99/- and dynamic credit limit is Rs. 800/- How to allow the huge amount of Rs. 1738/- by usage of GPRS data service. In this regard I’m highly disappointing with the unnecessary bill amount and customer service, which caused me to mental stress Hence take necessary action against erred personnel and cancel the bill amount of Rs. 1738/- immediately.

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