Complaint Details

Status	:	In Process
Complaint No	:	0000380/2011
Category	:	Consumer Goods
Date	:	17-03-2011
Subject Line	:	negligence in services
Complainant	:	M/s.Satya Ranjan Das
Complainee	:	jahanara amin

Complaint Details
Dear sir,
For the last 3 days my aquaguard classic a product of eureka forbes is not working.
It is under 3 yrs AMC done by a service engineer Mr J.K.pradhan.
Despite my several complaints,the authorised dealer has turned a deaf ear towards me,whenever i call him he says the service eng is on the way and the next time he says he has gone for a picnic .
Now i am in a distressing situation and i am really very disappointed with the eureka forbes customer service.
So i request you to please help me out of my situation so that i can get immediate water purifier service from eureka forbes authorised service centre of cuttack as soon as possible.
Thanking you
yours faithfully
M.S.Amin
plot no -1566, 1st floor,
At- mahanadi vihar,
Opp to- ramadevi apartments,
Cuttack -4
Orissa.

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