Complaint Details

Status	:	Closed
Complaint No	:	0006112/2013
Category	:	Computers & Accessories
Date	:	31-08-2013
Subject Line	:	Micromax MMX353G USB modem
Complainant	:	kaushal kishor pandey
Address	:	WZ-628, NARAINA VILLAGE, NEW DELHI-110028
Complainee	:	MICROMAX INFORMATICS LTD
Address	:

Complaint Details
I purchased Micromax MMX353G USB modem on 30 Mar 2013 from Cost to Cost Computers, 106, Meghdoot Bulding, Nehru place, New delhi vide Invoice M-RI/108608 dated 30 Mar 2013.
After 01 month 15 days it showed problem “ Failed to Detect”
I Went to Micromax authorised service centre “ The Delight Services” Shadipur, New delhi phone no -011-25704202, email address- thedelight_newdelhi@mmxcheckpoint.com. The depoisted my USB modem with them first time on 20 May 2013. From then 08 times USB modem complaint is been lodged. But still today as on 31 Aug 2013 I didn’t got servicable my Data card. Evertime when I used to visit service centre, I found they are returning unservicable USB modem ( when I checks it at service centre). The behavoir of the staff is so rude. I spent my lot of my pricious time and valuable money which is not not countable.The detials of Jobsheets are as follows:
(1) NO30760-0513-3810954 dated 22 May 2013.
(2) NO30760-0513-378927 dated 20 May 2013
(3) NO30760-0513-3856406 dated 27 May 2013
(4) NO30760-0613-4266156 dated 27 Jun 2013
(5) NO30760-0713-4594572 dated 26 Jul 2013
(6) NO30760-0813-4792579 dated 06 Aug 2013
(7) NO30760-0813-4727379 dated 14 Aug 2013
(8) NO30760-0813-5172987 dated 31 Aug 2013
Reqest take this problem seriously and help me to get my datacard as soon as possible.
Kaushal kishor pandey
Mobile no-9013290592
Email- kaushal140377@gmail.com

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