Complaint Details

Status	:	Closed
Complaint No	:	0006126/2013
Category	:	Others
Date	:	01-09-2013
Subject Line	:	empty parcel delivered
Complainant	:	Shanmuga vadivu
Address	:	B 3/37 GUJARAT REFINERY TOWNSHIP
Complainee	:	indiatimes shopping
Address	:	a2zShopping Limited, Top Floor, 10, Darya Ganj, New Delhi-110002, India.

Complaint Details
I have placed order for Nokia 105 mobile phone via order 3002472428 on 30th June 2013. I received parcel from Safex courier on July 5. The parcel looked good condition.After opening the nokia cartoon box seal., I found Inside there was no mobile and charger. Only manual kept inside the box. I got shocked and contacted the indiatimes. They told they will send the product soon and asked to send the photos of the parcel. I have sent the photos on the same day and lodged complaint. My case id is 962064. The expected reolution date of the case was Ju;y 18 2013. But even after 3 months it is not yet resolved. I have enclosed the the screnn shot of case status. The cost of of phone is 850 rupees, but I have spent more than 200 rupeees fo telephone regarding case. My case poition is stell pending.
They are not interested to solve the case.

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