| Status | : | Closed
|
| Complaint No |
: | 0006131/2013 |
| Category | : | Consumer Goods |
| Date | : | 01-09-2013 |
| Subject Line | : | non delivery of goods inspite of payment |
| Complainant | : | Stephen Roy |
| Address | : | 31,B,B Ganguly Street |
| Complainee | : | The Fragrance 9 |
| Address | : |
Complaint Details
I made an online transaction of a perfume for Rs1500/- from the fragrance9 website, the initial message showed transaction failed but later the money was debited to my account and credited to the merchants account, but the merchant is not willing to accept it inspite of the bank clarifying that the money is credited to the account. The merchant is not responding to emails or calls. I am attaching the bank statements which shows that the money is credited to the account of the merchant from my account as given by the bank. Please help as it is creating unnecessary unpleasantness and consuming my time.Thank You
Replies
| X | ||||||
| Su | Mo | Tu | We | Thu | Fr | Sa |
