Complaint Details

Status : Closed Closed
Complaint No
: 0006151/2013
Category : Telecom
Date : 02-09-2013
Subject Line : Wrong charging multiple times and no apt resolution of complaints
     
Complainant : Kiran K Nambiar
Address : Flat No. 505, Bldg No.87 A-Wing
     
Complainee : Reliance Telecom
Address :

 

Complaint Details
The company was at first, not sending me an UPC code for the port-out process. my account balance kept depreciating during all attempts made and it took them almost a moth's time to send me a valid code. after submitting the docs to them, the request was rejected saying the code was invalid, which is highly unlikely because the code that was forwarded was exactly the same as sent by Reliance. since my attempts of porting out started, the company started charging me for unwanted and invalid reasons and not properly resolve my multiple complaints. This has been happening since the last 2 months and the details of all my complaints are available on their facebook page
http://goo.gl/NND5Bc (shortened link). kindly look into the same asap and help me with a speedy resolution because the amount of mental harassment I have had to go through the last 2 months has been enormous and it has also reflected at, and depreciated my work efficiency.

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