Complaint Details

Status	:	Closed
Complaint No	:	0006337/2013
Category	:	Computers & Accessories
Date	:	13-09-2013
Subject Line	:	irresponsible and delay in service.
Complainant	:	sathish.k
Address	:	no:481, kumanthan street, valudhavur & post, villupuram t.k
Complainee	:	samsung
Address	:

Complaint Details
sir my name is sathish, i gave complaint to sri murugan service center(samsung) at 19th august 2013, about my lap's touchpad was not working. after that when ever i call mr. ranjith(technician, ph:9585556018) he is not responsible for me and he delay my service and finaly he told still i not ordered the equipement. upto this date he is not service my lap with warranty.
my lap details:
serial no: 478NP91DC4004217
complaint date: 19/08/2013
date of lap purchased: 26th nov 2012
and while service man registering complaint, he comple me to put sign in application form which has satisfied performance.
i get back my laptop from him on 2/9/2013 because of my urgency.
lap model: NP300E5Z-SOAIN
my complaint id: 4158441489

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