Complaint Details

Status	:	Closed
Complaint No	:	0006342/2013
Category	:	Consumer Goods
Date	:	13-09-2013
Subject Line	:	Poor After Sales Service from Toshiba
Complainant	:	Ravi Talreja
Address	:	401, Sainath Kripa Society, Kopri Colony, Thane East
Complainee	:	Toshiba
Address	:

Complaint Details
I bought a Toshiba LCD TV on 15th August 2012 with a 3 year warranty but the TV panel started flickering in less than a year. I rasied a complaint ticket on 4th August which the service centre closed without resolving my issue. On my re-complaint they opened a new ticket but it has been more than a month and my problem is not resolved. They keep saying I will get a replacement and sent a replacement TV on 1st September but even that was damaged so took it back. Now I have been chasing for my replacement TV and nothing seems to be working.

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