Complaint Details

Status : Resolved Resolved
Complaint No
: 0006386/2013
Category : Credit Card
Date : 17-09-2013
Subject Line : Credit card payment dispute
     
Complainant : RAVINDRA SINGH
Address : Flat no 805, B Building, Sakinaka, Andheri-East, Mumbai
     
Complainee : AXIS BANK
Address : MUMBAI

 

Complaint Details
Dear sir

My Name is RAVINDRA SINGH. I hold Axis bank credit cards number 5241780000066386

I was billed Rs 100 renewal charges which i was not informed at time of joining.
I have called customer care "Ref no.: 8008173" and placed the request for reversal.

They have considered my request for reversal of late payment and service taxes how ever my request for reversal of RS 100 renewal charges plus ST and interest is not considered yet.
Since i did nt pay Rs 100 renewal charges on ground that it was a disputed amount, Axis Bank is putting late payment and additional interest charges every month. Hence outstandign of Rs 100 is now increased to Rs 823 and is expected to increase every month. I request for reversal of all such late payment every month and closure of my credit card.

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