Complaint Details

Status	:	Closed
Complaint No	:	0006512/2013
Category	:	Automobile
Date	:	25-09-2013
Subject Line	:	poor services by yamaha
Complainant	:	puneet gupta
Address	:	75/101, halsey road kanpur
Complainee	:	Yamaha motores
Address	:

Complaint Details
I've bought Yamaha Motor Cycle (SZR) around one year back (Dec'2011). I'm facing problem in the Motorcycle from very beginning, related to performance of the vehicle. Sound of the motor cycle is abnormal and the pick-up is also not satisfactory and is very heavy while riding as compare to the same model of Yamaha. I am very particular about maintenance of my vehicle and all the servicing has been done at yamaha network of dealers within specified time limit.
Despite of forwarding several complaints to the dealer and also taking up this issue with yamaha customer care TOLL-Free number , I did not get any satisfactory response from the company.

yamaha service engineer Sajid Hassan argued me a lot, I was not satisfied with his service because he was showing like he is owner of the company. Even your engineer threaten me if you will take legal action we have already have a lawyer. So I am too much harassed because i am not getting proper services.

Replies