Complaint Details

Status	:	Closed
Complaint No	:	0006606/2013
Category	:	Consumer Goods
Date	:	01-10-2013
Subject Line	:	MOBILE ORDERED BUT NOT RECEIVED
Complainant	:	YUVARAJAN C J
Address	:	PLOT No: 41 SRI AMBAL NAGAR KAYARAMBEDU GUDUVANCHERRY
Complainee	:	ROYAL IMAGES
Address	:

Complaint Details
I HAVE ORDERED NOKIA ASHA 501 MOBILE ON AUGUST 30 of 2013, TODAY IS OCTOBER 01 2013 BUT I HAVE NOT RECEIVED MY GOODS THROUGH COURIER. I PLACED ORDER UNDER VERIFYING PRODUCT AVAILABILITY BUT NOT RECEIVED, AS I ORDERED THROUGH HDFC CREDIT CARD EMI MY BILLING DATE IS 21ST OF EVERY MONTH. SO I CONTACTED BOTH COURIER AND ROYAL IMAGES TO CANCELL MY ORDER BUT IT HAS NOT CANCELLED AND ALSO I PAID MY FIRST EMI FOR MOBILE WHICH I NOT RECEIVED. BY REPEATED CONTACTING WITH CUSTOMER CARE SERVICE CENTERS NO POSITIVE FEED BACK. KINDLY DO THE NEEDFULL.

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