Complaint Details

Status	:	Closed
Complaint No	:	0006629/2013
Category	:	Consumer Goods
Date	:	03-10-2013
Subject Line	:	Failed to give the product booked on-line since 1 month!
Complainant	:	Rajesh BJ
Address	:	No 412 21st Main Road AGs Layout BSK 3rd Stage Bangalore - 61
Complainee	:	Svaiza.com
Address	:

Complaint Details
Hi,

I had booked through Svaiza Online a book for Around INR 640 on 3rd September (Please find attached the details). They first promised they would provide it within 10 days but its almost 1 month they are not delivering the same. They are now telling neither they can give back the money nor the same book rather they will give some other book which i am not interested within. This is very unfair given the cost i have paid.

Can something be done so I get Justice and they pay my money or provide the book.

Please advise.

Regards
Rajesh

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