Complaint Details

Status	:	Closed
Complaint No	:	0006642/2013
Category	:	Service Provider
Date	:	04-10-2013
Subject Line	:	Asking for 1 month's extra EMI even after full payments and Not giving the property Documents
Complainant	:	Rajesh R Rai
Address	:	Narsee Vesta Chawl,
Complainee	:	DHFL
Address	:	DHFL Building, Opp. HDFC Bank, Near Holy Family School, Evershine City, Gokhivare, Vasai (East)

Complaint Details
Hello,

My name is Rajesh R Rai.
I am living in Mumbai
I have buy a flat at NallaSopara (West) in September 2012.
I have Taken the Loan of 180000 from DHFL.(Dewan housing finance Limited)
My Loan code is 00002378.



1)My Loan Amount was 18 Lakh but they have added 65628 for insurance policy without my acknowledgement.
Even After 1 year I have not my insurance policy no.
How can i get my balanced insurence money because i have closed the Loan in DHFL

2)Agent has delivered the Sanctioned latter to builder not me
Agent name is Manak Rathod

3) The Agent has promised me lower EMI near about 17,000 But Actually it was 20559.

4)I have given the Loan Closure Amount rupees 1692877 on 1st October 2013.
Even Though they are asking for 1 extra EMI and they are not giving my original Documents of Property.


This is very impractical business Towards consumer.
I have tried so many times to vasai (East) Branch (Meena) to get information on it but they are saying that this is as as per company policy.
DHFL are not Following any NHB Guideline.
DHFL always to have ones way. DHFL always robbing their customer for your profit.
My humble request is that please take strict action against on this issue as soon as possible



Thanks & Regards
Rajesh Rai

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