Complaint Details

Status	:	Closed
Complaint No	:	0006694/2013
Category	:	Telecom
Date	:	08-10-2013
Subject Line	:	Slow Internet Connection after taking High Speed Connection I.e 3699 high speed VSDL
Complainant	:	SLOW INTERNET CONNECTION
Address	:	PRESIDENT PARK GT ROAD GURDASPUR
Complainee	:	BSNL
Address	:

Complaint Details
----- Forwarded Message -----
From: Varinder Kumar
To: "ddgpg@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:11 PM
Subject: Fw: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,(Gurdaspur)


----- Forwarded Message -----
From: Varinder Kumar
To: "cgm_punjab@bsnl.co.in"
Cc: "cmdbsnl@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:10 PM
Subject: Fw: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,(Gurdaspur)


----- Forwarded Message -----
From: Varinder Kumar
To: "cgm_punjab@bsnl.co.in"
Cc: "cmbsnl@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:07 PM
Subject: Re: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,(Gurdaspur)


From: Varinder Kumar
To: "cgm_punjab@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:05 PM
Subject: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,


----- Forwarded Message -----
From: Varinder Kumar
To: "punjab@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:04 PM
Subject: Fw: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,


----- Forwarded Message -----
From: Varinder Kumar
To: "cgmpunjab@bsnl.co.in"
Sent: Tuesday, 8 October 2013 6:03 PM
Subject: BSNL Internet Plan 3699 VSDL Slow Speed............Reg,

Respected Sir,
I have landline connection bearing no.01874-220261 at President Park G.T Road Gurdaspur
and I took the BSNL High speed plan BSNL combo 3699 VSDL.The purpose of this high speed connection is that the International Christian Convention is to held on 11th OCT to 16 OCT.
For uploading the convention on internet we took this Speed Plan after depositing RS.7856/-(including security).
The plan is having speed 4MBPS upto 40GB
but after testing speed it is found that the speed is equal to normal broadband connection.

Today we visted our local BSNL exchange but they responded that we cannot do anything
we met Sh Ispreet SDO ,Sh. RKSharma etc
But sir they did give as hand.
Sir you please personally involve in this matter. God will give you reward for this.

with thanks and regards

Gurwinder Singh Bajwa
Customer

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