Complaint Details

Status	:	Closed
Complaint No	:	0006714/2013
Category	:	Consumer Goods
Date	:	09-10-2013
Subject Line	:	Refund request rejected even after getting damaged item
Complainant	:	prashant kumar
Address	:	E - 24 , sector 41
Complainee	:	eBay India
Address	:

Complaint Details
hey, i ordered an item from ebay and i did not receive the same item which i ordered its significantly different. i ordered "spearmint" hookah flavor and got "mint" flavor and that too of some different brand. moreover the hookah coal i got is damaged badly i did not get the item in usable way. the coal is badly crushed when got via courier and hence it is not usable now for the same i filed a claim for which the ebay has rejected my refund request. i do not know once i did not get what i ordered then also the claim is been rejected. i am totally dissapointed with seller as well as ebay. i asked for the refund since i got the different item moreover in broken condition and ebay cancelled the refund request by not even calling once on my mobile phone. user id: prashantkumar8527 Amount: 199rs Claim ID: 296045 PaisaPay ID: 34716567473 Item number: 261286185358 Seller ID: arshantechno Date claim opened: 06-10-2013

Replies