Complaint Details

Status	:	Closed
Complaint No	:	0052249/2015
Category	:	Credit Card
Date	:	09-07-2015
Subject Line	:	HDFC bank Charged me a high amount fine with out purchase or shopping from credit card
Complainant	:	HDFC bank Charged me a high amount fine with out purchase or shopping from credit card
Address	:	Surapratap Pur Via Mathakar gola ,
Complainee	:	HDFC Bank
Address	:

Complaint Details
I am very distress about the notice came from HDFC Bank given by RRJ ASSOCIATES.
So let me explain this .. my Credit card number is 4893771300314224 and my account no is 50100053892226 .Sir, In 28 April 2014 I newly appointed in Oodles technologies Pvt ltd, Gurgaon. after one month company has made compulsory account from HDFC bank. and I made too. but I have not interested for the Credit Card Facilities, But the Executive Agent named Mr. Mukesh compelled me and forcefully motivated for register for credit card.after that I said ok. I am not a well known about the credit card .I used that card 3 to 4 month for a low budget shopping like maximum 500 to 2000 in a month each.and paid by last date of the months. but months of September 2014 I resigned my job due to some unavoidable circumstances I decided to prepare myself for any govt competitive exams.when I left Gurgaon to Orissa (Orissa is my home town in Dhenkanal) that time I paid/clear around 4000/- through my hdfc acc no. and another 550/- due was pending for the next month and the 549.50 rupees pending bill was not prepared that I have seen later. I thought I will pay around 550/- when I will have the balance in my account.and accidentally I lost my wallet in the train while I was travelling from Delhi to Bhubneswar. and after lost my Credit card ,some days later I blocked the Credit card by calling the customer care of hdfc. after came to village Surapratap pur In Orissa. Then I haven't checked that because no internet in my village till oct14 t0 june 15 i was in my villege. not using the credit card as well as the account too.And Now I get the Notice from HDFC due fine is around 6366.37/-. due till October 14 to july 15. How can they added the fine .from October to till date I am not using the account as well as credit card
But while I paid the bill after that I have seen there was around Rs. 549.50 and something of rupees due for the next months due to unemployment, I didn't summit the rest 549.50 /- now it noticed me Rs.6366.37. when I have seen that recently I called the customer care and then asking about my problem then the care center advised me to your card has been blocked so we can't give the information regarding details and given a number i.e "9305423950" and told me talk to him . when I told him the details he said me you have to pay the total amount of Rs.7697. and finish it . and permanently your card ll be deactivate and no further charge will be made.
After that in the same day he told me call to that number given in that Notice named Mr Ashish Kumar Sharma at 011-42634405. I called up; one lady spoke to me and told me that final amount you have to pay Rs.7812 I got shocked. Different amount are increased by diff person.This is fraud type of statement given to customer and can file a complaint against the consumer court.
And Sir let me know When I Blocked the card and not shopping at all after that the fine dues are increased around above 1,100/- monthly?How?

Find the attachment of saving accounts deduction by my client credit card number 4893771301938328 . there are various extra deduction from negative balance in my saving account

Further I am not getting any solution for 1 months.


Thanking you
Alok Kumar Swain
8601233464

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