| Status | : | Resolved
|
| Complaint No |
: | 0006800/2013 |
| Category | : | Health |
| Date | : | 16-10-2013 |
| Subject Line | : | Inability to service water purifier under AMC |
| Complainant | : | Sujir L Nayak |
| Address | : | B1003, Caviana, Hiranandani Estate, GB Road |
| Complainee | : | Eureka Forbes Ltd |
| Address | : | Mumbai |
Complaint Details
Customer id 1004153154
Req no 0073492055
using Aquaguard gold nova water purifier, have taken AMC consistently.
Despite repeated calls requesting for servicing, engineers do not turn up. Instead say they visited & no one was available at home which is a blatant lie.
These issues are repeating and hence i feel they do not have enough capability to service customers. Request for full refund of AMC and cancellation.
Evidence of my mail (which was not responded too)attached.
Replies
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