Complaint Details

Status : Closed Closed
Complaint No
: 0006830/2013
Category : Telecom
Date : 18-10-2013
Subject Line : Non availability of 3G
     
Complainant : Nilay Madhani
Address : E-103, Neelambuj, Kamal Apt., Shankare Lane, Kandivali west
     
Complainee : Bharti Airtel Limited
Address :

 

Complaint Details
I had availed a 3G service last month for 30days. But starting from day 1, i am getting a network issue in 3G mode. I contacted customer care and they told that there may be issue in sim card and requested me to change the sim card. I changed the sim card from airtel gallery but yet 3G service is not working. I again contacted customer care and this time they told there is a network issue in 3G service from 2 months so 3G will not be working. Because of this i sufferred a loss of Rs.126 for 3G service and Rs. 25 for change of Sim card. So please take a stringent action against such company. And please ask the company to compensate my loss of Rs.151(i.e.126+25).
Waiting for positive response. Thank you

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