Complaint Details

Status	:	Closed
Complaint No	:	0006947/2013
Category	:	Telecom
Date	:	24-10-2013
Subject Line	:	VODAFONE NETCRUISE CDMA DONGEL
Complainant	:	Devdatt Bhegade
Address	:	12-B, 'Shree Ganesh',Tukaram Nagar,Talegaon Dabhade
Complainee	:	Vodafone India
Address	:	Vodafone Cellular Limited, The Metropolitan, FPNo27, Survey No21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411005, India

Complaint Details
I purchased Vodafone Netcruise USB Dongel (wireless internet) about a year ago.Now when I asked at Vodafone store for a SIM to use internet. I was told that CDMA service has been stopped by Vodafone & I will have to purchase new dongel.At all leveld Vodafone says that replacement of a USB dongel to GSM is an offer which has expired.I need it replaced free as Vodafone is responsible to provide internet service for the USB sold or get it replaced free. Please do needful ASAP to save consumers from similar issues.

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