Complaint Details

Status	:	Resolved
Complaint No	:	0007080/2013
Category	:	Consumer Goods
Date	:	01-11-2013
Subject Line	:	vacum cleaner delivered by no further action by sales personnel
Complainant	:	Eureka Forbes
Address	:	B-1 Anjanadri, 33/16 Civil Aviation Colony, Nanganallur
Complainee	:	Eureka Forbes, Chennai
Address	:

Complaint Details
End sept. 13 I have booked a vacum cleaner of Eureka Forbes and made full payment. item has been delivered within a week, but as of now the company has not botered to give demostration for my starting to use it. thus it is lying idle for over a month. their engineers are not responding inspite of my repeated calls. only during my out of station for a week they called up but since then no one is bothered. there seems to be no complaint cell in this company - only service calls can be logged.

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