Complaint Details

Status	:	Closed
Complaint No	:	0052374/2015
Category	:	Service Provider
Date	:	27-07-2015
Subject Line	:	DEVICE NOT REPLACED IN DUE TIME
Complainant	:	SOUMIK SATIAR
Address	:	NETAJI SUBHAS ROAD, KALITALA 1ST LANE, OPPOSITE ENGLISH BAZAR MUNICIPALITY
Complainee	:	MICROSOFT
Address	:	S.M. Pally, Opp. Meghdoot Lodge, Malda, West Bengal-732101, India. care centre Contact number : +91-9800 86 3060 / +91-3512-223060

Complaint Details
First of all, i am very dissatisfied with the product Microsoft Lumia 640XL 3G.Bought on 7th july 2015.the ear-mic is not working properly. the problem started on12th of july2015, 5 days after the date of purchase.The question is why is Microsoft manufacturing handsets with such defects that goes down within a week of purchase ????Other details :
shop name : agarwal's world
distributor's name : kalpana agency
Invoice number : 1158
Dated-july 7th, 2015
Vat No. : 19873618021
shop contact : +91-9932411548][IMEI:357158065939949]
[Additional info:battery number : 100648,0670764
BV : T4B5B10100648.

I am already registered with 2 complaints with Late conclusions...
1. 1296757917 on 18 july 2015 at regional centre
2. 1297072113 on 21st july 2015 at regional centre.

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