Complaint Details

Status	:	Closed
Complaint No	:	0052404/2015
Category	:	Credit Card
Date	:	01-08-2015
Subject Line	:	We unable to book free ticket ,which is buy 1 get 1 offer
Complainant	:	DINESH
Address	:	NAGPUR
Complainee	:	ICICI CREDIT
Address	:

Complaint Details
Hi Sir,

I have an ICICI Bank Coral Credit card. Part of the ‘perks’ that the card provides is something which is enticing to all:

Buy one ticket and get the other ticket free, any day of the week, at www.bookmyshow.com. You can book upto 2 complimentary tickets in a month on a first come first serve basis.

So I had tried to book tickets using this offer. The very first time I got sorry message as show in below quotes.
“Sorry, we can`t proceed with the booking for this offer since the Total Number of Tickets for Today has been exhausted OR You may have applied it to an ongoing transaction which is not yet cancelled. Please try again after 20 mins.”
I tried after 20 minutes even the same sorry message

Since these offers have long ass weasel word terms & conditions, I tried to check to see if my transaction meets the conditions.

One of the condition says : The number of free tickets available daily are limited and customers can avail this offer on a First Come First Serve basis.

On what basis they are allocating the daily limit. And what is the limit? Why the book my show is not showing the limit?

I have queried with my friend who is using the same card. He is also facing the same problem from past 2-3 months and even before some times.

I got the another victim online at below link.
http://sathyabh.at/2013/06/13/icicis-useless-buy-1-get-1-offer-with-bookmyshow-other-their-farcial-offers/

I request the Jury to provide us the right to know complete information about the daily limit of tickets as we are providing daily.

Regards,
DINESH PATIL.

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