Complaint Details

Status	:	Closed
Complaint No	:	0052454/2015
Category	:	Service Provider
Date	:	09-08-2015
Subject Line	:	No refund of failed ACT broadband installation
Complainant	:	No refund of failed ACT broadband installation
Address	:	Bengaluru
Complainee	:	ACT TV
Address	:

Complaint Details
I made an online booking for a new ACT fibernet connection. Later I have been told by ACT customer care that the ACT service isn't available in my location.

Now ACT is not refunding the amount paid by me. It has been more than 3 months. Followed up with ACT customer care via email. They say they will forward my request to their Finance team, but amount is not paid to me yet.

SAF No:123456789
Reference Number: 82475258

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