| Status | : | Resolved
|
| Complaint No |
: | 0007120/2013 |
| Category | : | Telecom |
| Date | : | 06-11-2013 |
| Subject Line | : | Mobile Not Repaired in Given TIme (TAT) |
| Complainant | : | Ravindra Gujar |
| Address | : | Janata Vasahat Nr. Datta Mandir, Parvati |
| Complainee | : | Xolo(Lava International Ltd) |
| Address | : | 1003/1004 10TH FLOOR SECTOR:19D THE AMBIENCE COURT OPP:RTO OFFICE, NAVI MUMBAI VASHI 400703 |
Complaint Details
Dear Sir/Madam
I have purchased xolo q1000 (IMEI No.: 911310200638394) on 13-10-13. After 3rd day of purchasing my handset is dead, so i called customer care no.180030100104 launch a complaint & complaint No. in 310000128777 & phone picked from my home by Fedex Courier, they are committed to me 10-12 day for phone repair & till date (after 21 days) my phone is not repaired.They are providing very bad service & no satisfactory answers from them.
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