Complaint Details

Status	:	Closed
Complaint No	:	0052673/2015
Category	:	Computers & Accessories
Date	:	03-09-2015
Subject Line	:	Brand new sealed laptop has hard disk fault !
Complainant	:	Deveesh Anand
Address	:	B 909 Golf Scappe behind idbi bank, near diamond garden,chembur,mumbai 71
Complainee	:	Fujitsu India
Address	:

Complaint Details
Have purchased a brand new & sealed laptop from Fujitsu & after delivery, opened the sealed unit & tried to start but it won't start ! after contacting Fujitsu service, they say that there is a faulty Hard Disk & are insisting that I accept repairs in terms of a hard disk replacement !!! Why should I accept a repaired brand new laptop ???? They should replace it with a sealed laptop !!

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