Complaint Details

Status	:	Closed
Complaint No	:	0007217/2013
Category	:	Others
Date	:	18-11-2013
Subject Line	:	Wrong Product Delivered and Amount Unrefunded
Complainant	:	Sourabh Sharda
Address	:	103, Shivaji Apartments, Avanti Bai Chowk, Pandri
Complainee	:	Snapdeal - Jasper Infotech Pvt. Ltd.
Address	:

Complaint Details
Reebok Transport White & Silver Sports Shoes Size 10 bearing code/voucher no.1843471729 placed on 25th October 2013 and the subsequent delivery of the same through Blue Dart Couriers vide Courier AWB No.59175007802 on payment of Rs.2250/-.

There was a complaint (Ticket No.3727844) raised for the same on the 30th of October as the received goods didnot confirm to the ones ordered neither in style nor the colour (and they havent been tested for size). Apart from the prefunctionary mail conveying regret over inconvenience caused, there has been no communication from your end. A reverse pick up was also suggested which is yet to materialise and for which i do not give my acceptance till either the correct order is serviced with the right goods or a refund of the same amount is made urgently.

Even after repeat calls to the customer care the issue stands unresolved which leaves me not much options apart from taking up the issue with consumer forum and seeking legal aid for fraudulent practices of Snapdeal.

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