Complaint Details

Status	:	Closed
Complaint No	:	0007230/2013
Category	:	Consumer Goods
Date	:	19-11-2013
Subject Line	:	ADV TO DELIVER BEFORE DIWALI (2 NOV) - NO DELIVERY YET
Complainant	:	MONISH KARAM
Address	:	YUMNAM LEIKAI, MYANMAR ROAD
Complainee	:	INFIBEAM.COM
Address	:	9th Floor,A-Wing, Gopal Palace,Nehrunagar,

Complaint Details
latest mail sent to infibeam:

Hi Ruth Ekka,

Your delivery service is so pathetic for me to continue as a customer. I have no clue of when Item (sub order id: 20998863) is going to be delivered. Regarding item (sub order id: 20998862), it was delivered few days back and it is terribly late. Who use diyas when the Diwali is over?

You should also understand both items were supposed to be delivered by 2 Nov (Diwali).I paid for those items and your company is not doing me a favour . Seems like your service have nothing else to offer to customers except for frustration and rejection.

Monish

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