Complaint Details

Status	:	Closed
Complaint No	:	0053479/2015
Category	:	Others
Date	:	14-09-2015
Subject Line	:	No getting refund amtRs716
Complainant	:	Rajib Hui
Address	:	B-1931 Nalconagar
Complainee	:	askmebazaar.com
Address	:	GYS Heights, Plot-10 & 11 2nd & 3rd Floor Tower-C, Sector 125, Noida (Gautam Budh Nagar)

Complaint Details
On 3rd August I bought one Bltra Electric Dosa Pan(SDP-101) through www.Askmebazaar.com and order id. was- AB4439242 and subtotal after discount was 716. Money was transferred through www. Payumoney.com but it was debited through my Uco bank A/c and debited amount was Rs708( attachment uco bank transaction1 jpeg) and rest was provided by (eg.Rs 8) by M/S www. Payuomoney.com as discount. But after placing order I didn't get any order confirmation and I raised an issue with M/S www.Payumoney.com and money was refunded(attachment payurefund.jpeg).

But after some delay I got order confirmation email and it should be "cash on delivery"

It was dispatched from your Karolbagh New Delhi facility and dispatched through BLUEDART and delivery person collected Rs716 cash from me..
But I received the carton and after opening carton I astonished to see that I have got one Baltra GEM BTL 112 emergency light, which has no connection with the ordered product and which I don't need.

After that I contacted your customer service over phone at -04444444444 and one complaint was registered. After that I got one SMS that refund was initiated at your end from 28/8/15 but I same was not reflected at my A/C till date. ( Attachment no refund uco.jpeg) .

Because money was actually provided in cash then if you need I can provide A/C no. and IFSC no. for refund purpose only.


Please look into it and resolve the matter at the earliest.

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