Complaint Details

Status	:	Closed
Complaint No	:	0053503/2015
Category	:	Consumer Goods
Date	:	17-09-2015
Subject Line	:	TV repaired - agreed to withdraw the set against refund money
Complainant	:	Prabhakar
Address	:	18 vaigai St, vallallar nagar, nainarmandapam,
Complainee	:	Samsung
Address	:

Complaint Details
Gm, 

Exhausting all channels including two times of lodging the complaint in the samsung customer portal I post here for your quick disposal at least now.

My tv model no is ua40f6400arlxl purchased during September of 2013. Actually my TV got repaired and lodged a complaint in the mid of May 2015 to Samsung and they inspected that a panel had to be changed. After a week it had been said that the accessory is out of stock. So out of no chance, the Samsung assured to withdraw the set. Successively the amount of rs.61005 was sanctioned after depreciation of the set and the name had ensured too. This happened 2 months back. After I have been trying ur office but nothing been realized Instead in great agony no one has been readied to pick up the call of the engineers in villupuram branch. I have been getting the worst service from your service outlet. 

if they pick the call unknowingly he says that u will receive cheque in a day or two.
Moreover, I called to toll free no as many times but nothing has realized except a call from your representative and gives a complaint no.
Kindly acknowledge this and do the needful at the earliest.

Regards 
Prabhakar 
9092439892 
dp98431@gmail.com

Replies