| Status | : | Closed
|
| Complaint No |
: | 0053505/2015 |
| Category | : | Government Services |
| Date | : | 18-09-2015 |
| Subject Line | : | Pessanger R wallet blocked in the update of UTS app |
| Complainant | : | DINESH RANA |
| Address | : | B-502,SAI KRISHNA APARTMENT,PALIRAM ROAD,ANDHERI WEST |
| Complainee | : | Western Railways |
| Address | : | UTS division, churchgate |
Complaint Details
I have deposited Rs.100/- in the UTS railway app for ticketing ( refence ticket no:D 79754461 DATED.06.04.2015, UTS wallet recharge 4461 BOVLB8909D, RDS REF ID: 1000046362). After 2 months the railways updated UTS app without informing me. I tries to update but could not as my hand set Samsung GT-S5282 was not compile able. After written dated.10.07.2015 and grievance cell complaints I GOT ONLY Rs85/-. I fear thousands of passengers have lost money in the upgrade of UTS app. This is the perfect case for the class action.
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