| Status | : | Closed
|
| Complaint No |
: | 0053512/2015 |
| Category | : | Computers & Accessories |
| Date | : | 19-09-2015 |
| Subject Line | : | Lenovo CC not resolving WIFI issue of new laptop |
| Complainant | : | Mohit Khullar |
| Address | : | New Delhi |
| Complainee | : | FleAffair |
| Address | : |
Complaint Details
Have been calling to lenovo customer care asking to send Svc Engg at my place but they simply refuse that we cant send engineer without troubleshooting the problem via remote desktop. If my internet is not working then how will they be giving me online support. They are not ready to send svc engg but have given me Extended warranty for 3 yr. What is the use of such warranty if support is like this. This is my business laptop and i am loosing my business because i cant work anything on this.
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