Complaint Details

Status	:	Closed
Complaint No	:	0053543/2015
Category	:	Non-Compliance
Date	:	23-09-2015
Subject Line	:	Arroganrt and irresponsible Ola Cab Driver
Complainant	:	K Chandrahas
Address	:	Flat No 101, Brigade Elite 1, K R S Road,
Complainee	:	Ola Cabs
Address	:	Mysore

Complaint Details
On 18th Sept at around 9.30 AM using "book later" option, I booked an Ola
cab to pick me at 12.45.

Their driver Mr Srinivas AP (990 10 96 706) with vehicle number KA 41 A 0343 reported at my place around 12.10 and was INSISTING that I avail his services immediately in a VERY ARROGANT tone.

I told him that I need the cab at 12.45 and requested him to wait to which he curtly asked me to cancel the booking.

I told him that I will be constrained to report about his attitude and behavior to Ola higher ups and he just disconnected the phone, caring two hoots to my request to stay back and drop me to the railway station. He left the place leaving me totally perplexed and causing anxiety.

If he had reported earlier, it was his problem and NOT my problem.

How can he demand to cancel the booking for having reported earlier ?

I think drivers like him need to be sacked.


Such irresponsible and arrogant drivers causing unwarranted anxiety to
the customers who book Ola cabs to be dropped at a specific time for an onward journey.


NOTE : In spite of my repeated complaints to Ola, they are yet to either acknowledge my complaints nor respond to my complaints on this issue

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