Complaint Details

Status	:	Resolved
Complaint No	:	0053571/2015
Category	:	Telecom
Date	:	28-09-2015
Subject Line	:	Recharge not credited
Complainant	:	Dioti Agarwal
Address	:	A 704 Kanchanjunga CHS, Plot 20, Sector 11, Koparkhairane, Navi Mumbai
Complainee	:	Vodafone India
Address	:

Complaint Details
I had recharged my father's mobile 9820685870 for Rs 222 twice - once on 28th Aug and again on 1st Sep online, but it was not credited to his number. I checked my account and I had got debited for the amount twice on both dates. I got the transaction details also and approached the service centre in chembur. They said to give my statement showing the debit and they will check it and to mail them. I did everything and have followed up on mail too. There is not revert or recredit to my account or mobile number. PLEASE HELP! Attaching a copy of the mails sent and the statement showing the debit.

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