Complaint Details

Status	:	Closed
Complaint No	:	0053682/2015
Category	:	Service Provider
Date	:	12-10-2015
Subject Line	:	Carzonrent Poor Service
Complainant	:	Sirav Talwar
Address	:	F-48 Mansarover Garden
Complainee	:	Carzonrent
Address	:

Complaint Details
I booked a cab with Booking ID 6637797.

This booking was for 12/10/2015 for 11:30 AM.

I had some very urgent work and found that “carzonrent" was a trusted service. I was really wrong on this.

The cab was booked 24 hours before the scheduled pickup time and I received a confirmation.

I called their service 10:30 AM on 12/10/2015 and I was told that the cab was confirmed.

At 11:30 AM, the scheduled pickup time, I received a call from the service that they did not have any cabs. Wow!

As I tried to reason with their customer service agent, he kept the phone down. Wow again!

Why should anyone trust this crappy service and what if I had a flight or train?

I had to change my program at the last minute because of poor service by a poor company.

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