Complaint Details

Status	:	Closed
Complaint No	:	0053695/2015
Category	:	Telecom
Date	:	14-10-2015
Subject Line	:	MTNL DELHI CHEATING AND LOOTING THEIR CUSTOMERS HARD EARNED MONEY
Complainant	:	KAPIL JUNEJA
Address	:	R-772 A NEW RAJINDER NAGAR
Complainee	:	mtnl
Address	:	(Gate No.-04 Back side of Karol Bagh main Tele.Exchange Building Pusa Road New Delhi

Complaint Details
I have been using mtnl broadband connection for the past 3 to 4 years and decided to surrender the connection on 29/9/2015.
I full filled all the required documentation,paid the bill and deposited all the documents on 29/9/2015 in the (Gate No.-04 Back side of Karol Bagh main Tele.Exchange Building Pusa Road New Delhi)
office. I also the confirmed from the officer in charge for disconnecting the broadband in the office that is it confirmed that nothing else is required for the disconnection on that he said yes sir your broadband will be disconnected from this date (29/9/2015) on wards and no bill will be generated from now.
But to add to my horror again on 7/10/2015 the bill of (RS 4562 with due date 3-nov- 2015 has been generated) for the broadband which i surrendered on 29/9/2015 as per the records.
THIS IS HOW MTNL CHEAT THEIR CUSTOMERS AND TAKE THEIR HARD EARNED MONEY BY GENERATING BILLS FOR THE DISCONNECTED CONNECTIONS.
All the documents are attached.

PHONE NO :-9873266966
LANDLINE NO :-01128744487
CONSUMER NO :-2051764487

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