Complaint Details

Status	:	Resolved
Complaint No	:	0053701/2015
Category	:	Consumer Goods
Date	:	15-10-2015
Subject Line	:	repair / replacement not provided in time within warranty period
Complainant	:	Repair not done in time
Address	:	901 Ruby Height
Complainee	:	IFB
Address	:

Complaint Details
My washing machine was non-operational for almost 22 days, due to their internal communication problems. I was misguided and not given a solution in committed time period. despite various reminders and followups over email IFB customer care, agency from gujarat and the factory people did not help me sort the matter in said time. Also in repeated followups they were not aware of the details of complaint and they have not responded to my emails where i have asked for compensation.

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