Complaint Details

Status	:	Closed
Complaint No	:	0053702/2015
Category	:	Banking
Date	:	15-10-2015
Subject Line	:	Harrasment over phone from HDFC executive
Complainant	:	Sohil
Address	:	901 Ruby Height
Complainee	:	HDFC
Address	:	kanjurmarg branch Mumbai

Complaint Details
This is to inform that I am getting some nonsense calls from this number mentioned from HDFC executive Kanjurmarg Mumbai.

The calls are being made by someone named Lisa - 7506183608 stating the call is being made from Kanjurmarg - Mumbai.

I have received 29 calls in 2 hours and despite telling the lady that she is speaking to a wrong person she has been talking in the wrong tone and harassing me continuously.
She started abusing and demanding for money and what not.

Am shocked with such behaviour and if this an agency of HDFC bank. I am sure to take all actions against HDFC bank for this.

I need an apology from the Lady and from the bank in 24 hours.

i have called 3 times in HDFC credit card division (helpline) and informed the same but i havent received any revert.
i have also emailed to hdfc support email ID. havent received any revert as of now for the same.

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