Complaint Details

Status	:	Closed
Complaint No	:	0053711/2015
Category	:	Service Provider
Date	:	16-10-2015
Subject Line	:	Not terminating Service. Asking to pay for unused service.
Complainant	:	Anshika Verma
Address	:	wakad
Complainee	:	Tikona
Address	:

Complaint Details
Hi,

My Tikona service id-1113308527
And account no-124935146.

It is registered by name- Aishwarya Pathak.

2 months ago, we've requested for termination of service as we were leaving the place. As informed by you, the request has been raised.

But there has been no follow-up on that, instead we're getting automated calls from you stating to pay bill of some amount.

As we are not staying at that place anymore, and not using your services, I don't know from where the bill is getting generated.

You can even check your phone call records for evidence.

Kindly, terminate our service with a proper procedure.

Hoping for a positive reply. Please revert soon.

Regards

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