Complaint Details

Status	:	Closed
Complaint No	:	0054624/2015
Category	:	Consumer Goods
Date	:	21-10-2015
Subject Line	:	Design Default
Complainant	:	kailash sankhlecha
Address	:	414 saffron complex fatehganj
Complainee	:	Lenovo India Pvt.Ltd
Address	:	Ferns Icon, Level -2, Doddenakund Village,Marathhalli Outer Ring Road,Marathhalli Post, Kr Puram Hobli,

Complaint Details
I bought Lenova K 900 in Feb.2014 for Rs. 25000/-.For last 4 months, I am facing problem with Battery Charging. It charges very slow and not regularly with the same charger. I went to service station of Lenova at Vadodara. They kept my mobile for 6 hours and advised that circuit to be changed and that will cost me Rs. 15000/-. When I said mine is just less than 1.5 yr old and also no accident happened how there can be so major problem. They did not care to reply. I wrote to customer care of Lenova. They just writing only service station can attend my problem even after my writing that they are asking Rs. 15000/-.Sir, it seems there is design fault in the Mobile and Lenova do not want to accept this.

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