Complaint Details

Status	:	Closed
Complaint No	:	0054627/2015
Category	:	Service Provider
Date	:	21-10-2015
Subject Line	:	not agree to cancel the deal for which I was paid but not received
Complainant	:	pradeepta kumar swain
Address	:	a-11,amrapalli,malad west,mumbai
Complainee	:	sirra deals,apex solution
Address	:	new delhi

Complaint Details
There are lots of wrong information given by the company for which i want t to cancel the deal but the company deny to cancel.
The mail recd given below
Dear PRADEEPTA T SWAIN, Greetings from Apex Solutions! Entire APEX SOLUTIONS family would like to take this opportunity to welcome and congratulate you as a valued customer for your enrollment into the "Sirradeals.com Super Saver Program". We are thrilled to have you with us and your ORDER ID is 401488 At APEX SOLUTIONS, we pride ourselves on offering our customers responsive, competent and excellent service. Our customers are the most important part of our business, and we work tirelessly to ensure you complete satisfaction now and for as long as you are our customer. As per our telephonic conversation please give the acknowledgement of your Product and Amount of INR 7999/- in below mention format from your E mail ID. Acknowledgment Receipt: I MR.PRADEEPTA T SWAIN, have paid an amount of INR 7999/- to Apex Solutions by payment mode of IVR on.19.10.2015. toward purchase of Sirradeals.com Super Saver Program powered by APEX SOLUTIONS. The Program includes the following benefits and products: 1. A welcome sign up gift – BRITISH POLO Combo KIT. 2. Two exclusive Domestic / International Holiday* vouchers for 3 day 2 nights for 2 adults and 2 children (below age of 5 years) across India in over 30 properties and 10 International properties as per the list. Member needs to provide prior notice of 30 days with 3 different dates and 3 different locations With 7 day’s gaps between each holiday. Member needs to pay INR 499/- handling charges at the time of booking per voucher. Member needs to avoid peak season. 3. TWO food cash back/reimbursement voucher up to (INR 2000) which can only be redeemed during redemption of Domestic/International Holiday voucher. 4. A Dining Plus Complementary Discount subscription Booklet (Card) which would entitle you to get privileges at over 2200+ outlets across India. It can be used as pre-paid vouchers & for online shopping purchasing as well. This subscription would be valid for 1 year from the date of enrollment. This will help you to avail up to 30 % discounts on various brands. This card is for feedback purpose. I am in receipt of the above mentioned products and have no issues/concern related to the above transaction which is done by me. Name: Mobile No.: Address: This is a confirmation that your order has been successfully received and is currently under process. Delivery normally takes 10-15 working days. For a speedy process; requesting you to kindly confirm and acknowledge this email within 48 hours, else your acceptance would be assumed and your kit will be couriered to your address which is given during telephonic conversation with our executive. We encourage you to contact us at any time with your questions, comments and feedback. Please do share with us if there is a way we can serve you better. Call us on 011 65290766 between 9.30:00 AM to 6.30:00 PM, Monday to Saturday or write to us at services@sirradeals.com Thank You again for entrusting APEX SOLUTIONS. We are honored to serve you. Thanks & Regards Apex Solutions Team Mob: 9910360766 (D) 011 65290766 Website: http://www.sirradeals.com/ [1] [1] [1] [1]

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